Refund policy
Returns & Refunds
We want you to be satisfied with your purchase. Eligible items may be returned within 14 days of delivery.
To qualify for a return, merchandise must be unused, unopened, and in its original condition and packaging, including any seals, protective wrapping, tags, or accessories.
For health, hygiene, and safety reasons, opened, used, tested, or unsealed beauty, skincare, haircare, cosmetics, personal-care, and wellness products cannot be returned unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please contact us within 3 days of delivery if your order arrives damaged, defective, or incorrect. Include your order number and clear photos of the product and shipping packaging so we can review the issue.
Non-Returnable Items
Opened or used beauty and personal-care products, gift cards, clearance items, final-sale merchandise, and items specifically identified as non-returnable are not eligible for return.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error by Gulley Market Co. or the item arrived damaged or defective. Original shipping charges are non-refundable.
Refunds
Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Before Sending a Return
Please contact support@gulleymarketco.com for return authorization before sending merchandise back. Approved returns should be sent to:
Gulley Market Co. – Returns
612 Main St, Suite 220 #1027
Stroudsburg, PA 18360
United States